The Mediation Role of Organizational Climate in the Relation between Conflict Management Styles and Job Satisfaction among Hospital Managers in Saudi Arabia

Abstract

This study analyzed the mediating role of organizational climate on the association of conflict management styles and job satisfaction of hospital managers in Saudi Arabia. The study used a cross-sectional quantitative research method to measure the constructs of the study. To gather the required data, a cross-sectional survey was designed to be completed by 331 hospital managers. The study used conflict management styles, organizational climate, and job satisfaction as adapted validated constructs, pertinent to hospital management. The study employed Partial Least Squares Structural Equation Modeling to analyze the measurement model, direct effects, and the mediation effect. The results indicated that conflict management styles positively impacted job satisfaction. This result informed that hospital managers that had highly developed conflict management practices had a greater level of satisfaction with their work. The results also indicated that conflict management styles positively impacted the organizational climate. This result indicated that conflict management practices positively impacted the organizational climate of the hospital. The results of the study further indicated that organizational climate had a direct impact on job satisfaction. The mediation analysis conducted in the study also indicated that organizational climate did not mediate the relationship of conflict management styles and job satisfaction. The study recommends that to improve the job satisfaction and the organizational climate of hospitals in Saudi Arabia, the conflict management practices of the managers need to be developed.