Research Trends in Strategic Leadership, Employee Empowerment, and Patient Satisfaction: A Bibliometric Analysis
Keywords:
Employee Empowerment, Healthcare Quality, Patient Satisfaction, Strategic LeadershipAbstract
This study examines the bibliometric analysis of the intersection of strategic leadership, employee empowerment, and patient satisfaction. It sought to highlight trends, pattern and impact of available publications on the impact of leadership on patient satisfaction through employee empowerment. The result of literature search from Scopus, Web of Science, PubMed and Google scholar indicated scarcity of literature, with only nine publications and a total of 256 citations over the past decade (2014-2024). The study identifies knowledge gaps, such as, absence of longitudinal studies, comprehensive models, contextual variations, and empirical studies with advance inferential statistical analysis. The study recommended that future research should focus on increasing the volume and diversity of studies in this field. Also, emphases should be placed on innovative theoretical models and methodologies in future research, as well as context-specific research that will enhance the relevance and applicability of findings across various healthcare environments. Bridging this empirical gap can develop a more robust body of knowledge that informs effective strategies for improving patient satisfaction and healthcare quality through strategic leadership and employee empowerment.
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